Mary planned her entire trip with ChatGPT.
Did you even get mentioned?

Chamberlin Public Relations specializes in making sure luxury hospitality brands like yours are on the list.

75%

of U.S. travelers now use AI somewhere in their trip planning.

Source pending
94%

importance rating for third-party mentions and brand sentiment in AI search — outranking your own website, your domain authority, and traditional SEO.

Neil Patel — link pending
20+ yrs

placing hospitality brands in the NYT, Condé Nast Traveler, Travel + Leisure, Forbes, and GMA.

Since 2004
The shift

travel's fastest shift in a decade

Your guests used to start with a search box. Now they start with a conversation.

They ask an AI where to stay in Half Moon Bay for a long weekend. Where to take a wedding party of thirty in Tulum. Which San Francisco hotel is actually walkable to everything. And the AI answers — by name, with three recommendations and a reason for each.

Here’s what most hotels haven’t caught up to: AI engines don’t rank your website. They synthesize what everyone else says about you. Editorial coverage, third-party reviews, travel roundups, creator content, trade press. Those mentions are the trust mechanism. No mentions, no recommendation — no matter how good your site is.

Be the hotel or destination AI recommends.
Resort Pool
Hotel Suite
Fine Dining
Beach Resort
Hotel Exterior
"Chamberlin PR didn't just promote Half Moon Bay — they told our story with heart, strategy, and staying power. Their work helped drive awareness, increase visitation, and position our destination as one of California's most beloved coastal escapes."
Dana DahlPresident, Half Moon Bay BID Board
Services

what we do

Three services, built to work together. Let’s talk about how a hospitality PR agency built for the AI era can help you grow.

Learn more
Credentials

why hire chamberlin PR

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  • Proven success launching and elevating luxury travel brands
  • Longstanding relationships with top-tier media and tastemakers
  • Strategic campaigns that drive buzz, bookings, and brand affinity
  • Integrated PR, social, influencer, and event strategy
  • Tailored approach — no one-size-fits-all
  • Results-focused: visibility, engagement, revenue
Process

how we work

We start with our custom-built hospitality brand assessment.

01

assess

We audit how your brand currently appears across AI engines, earned media, and social — and how you stack up against the properties competing for the same guest.

02

identify

From the findings, we map your top opportunities: the segments you can realistically own, and the specific coverage and partnerships that get you there.

03

execute

A focused campaign with a small number of high-value moves, reported monthly in plain language.

Kelly Chamberlin Portrait
The difference

you hire kelly.
you work with kelly.

Most agencies sell you the founder and staff you with a coordinator two years out of school. Chamberlin PR takes on a deliberately small number of clients so that every pitch, every media relationship, and every strategy call runs through Kelly Chamberlin — twenty-plus years in hospitality PR and no junior account managers, ever.

More about Kelly →
Our clients have been featured in
The New York Times Condé Nast Traveler Travel + Leisure Forbes The Wall Street Journal Architectural Digest Good Morning America Sunset USA Today AFAR
Testimonials

what they're saying about us

"We've worked with Chamberlin PR for five-plus years. Their well-curated PR efforts have delivered expert outcomes, resulting in top-notch press coverage by bringing the finest writers, bloggers, and magazine editors to our hotel."
Steven RizzoGeneral Manager, Hotel G San Francisco
"I've had the pleasure of working with Chamberlin PR for more than a decade. Chamberlin PR is a trusted and valued partner of The Westin St. Francis and we are delighted to have them on our team."
Elaine ClancyDir. of Sales & Marketing, The Westin St. Francis
"Our success is largely due to you and all your efforts, and I will be forever grateful. You are one of the brightest PR and social talents out there."
Terry HaneyGeneral Manager, Presidio Lodging
Clients

who we've worked with

We’d love for you to be next.

The Westin St. Francis
Hotel G
Personality Hotels
Visit Half Moon Bay
Presidio Lodging
The Bently Reserve
Travel Paso Robles
Discover Los Angeles
Colibri Boutique Hotels
Renaissance Newport Beach
Waterford Hotels
The Chef's Press
See all clients →
Questions

Questions

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Let's talk.

A complimentary thirty-minute consultation — no pitch deck. Tell me what you’re working on and I’ll tell you honestly whether I can help.

Book a Free Consultation
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